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Open to IT Manager Roles · Abu Dhabi, UAE

Mohamed
Yusuff S.

IT Manager  ·  ERP Consultant  ·  Digital Transformation

Enterprise technology leader with 15+ years delivering ERP modernization, cloud infrastructure transformation, and AI-enabled automation initiatives across manufacturing and oil & gas industries in the UAE.

Mohamed Yusuff S
15+Years in Enterprise IT
15+Years Experience
8+ERP Deployments
3Industries Served
4+Certifications
MBAAI & IT Management
About Me

Enterprise Technology
Leader

A results-driven IT professional with over 15 years of progressive experience delivering enterprise technology transformation across the UAE. Specialized in the Epicor Kinetic ERP ecosystem — from deployment and administration through deep BPM customization and full system integration.

My approach bridges the gap between technical complexity and business value. Whether orchestrating a cloud migration, designing API integrations, or deploying AI-driven automation workflows, the focus is always on measurable outcomes aligned with organizational goals.

Currently pursuing an MBA in AI & IT Management at Chandigarh University, deepening expertise in intelligent automation, agentic AI systems, and IT governance — positioning for strategic IT leadership at the managerial level.

📍
Location
Abu Dhabi, United Arab Emirates
📧
Email
yusuff_it@hotmail.com
📞
Phone
+971 56 5700477
💼
LinkedIn
linkedin.com/in/mohamed-yusuff-s-156a2574
🎓
Education
MBA in AI & IT Management (In Progress) · B.Tech IT, Anna University (72% GPA)
🏆
Key Certifications
Six Sigma Yellow Belt · Digital Transformation · Microsoft Power BI · CompTIA A+, N+ · MCITP · CCNA
Core Competencies

Skills & Expertise

A comprehensive technical and leadership toolkit built across 15 years of enterprise IT delivery.

01 🏛️
IT Leadership & Governance

Strategic planning and feasibility studies using SWOT and SIPOC frameworks. IT service governance, vendor management, stakeholder communications and resource coordination.

ITILSWOTSIPOCSix Sigma YBVendor MgmtProject Delivery
02 ⚙️
Epicor Kinetic ERP

Deep full-lifecycle Epicor expertise — deployment, administration, Kinetic customization, BPM rule building, BAQ development, report modification and user security & audit management.

BPMBAQKinetic LayerEDA/PhocasC# CustomizationUser Security
03 ☁️
Infrastructure & Cloud

End-to-end management of cloud and on-premise infrastructure. Azure SSO implementation, Private Cloud hosting, Microsoft 365 and SharePoint Online administration.

Microsoft AzureAzure SSOMicrosoft 365SharePoint OnlineWindows ServerLinux
04 🔗
System Integration

Design and implementation of enterprise API integrations including Meta WhatsApp Business API, HRMS payroll integration with ERP, and H2H banking solutions.

REST APIMeta/WhatsApp APIHRMS IntegrationH2H SolutionsZeta HRMS
05 📊
Data & Business Intelligence

Building data pipelines and executive dashboards that turn operational data into actionable insights. SQL Server maintenance, SSRS report creation, Power BI and Epicor EDA.

SQL ServerSSRSPower BIEpicor EDAPhocas Analytics
06 🤖
AI & Automation

Deploying agentic AI systems, local LLMs with Ollama, and n8n automation workflows. Power Platform (Power Apps, Power Automate), RPA, form digitization and process automation.

Power AutomatePower AppsRPAn8nOllama LLMAgentic AI
Career History

Professional Experience

A progressive 15-year career from technical engineering to strategic IT leadership across the UAE's key sectors.

2023 — Present
Emdad LLC
IT/Business Consultant (Lead)
2022 — 2023
Exeed Industries
Business Analyst
2021
Adyard Abu Dhabi (Altrad)
IT Support Engineer
2017 — 2021
Gemaco Interiors
Epicor Technical Engineer
2011 — 2017
Various Organizations
Early Career Progression
February 2023 — Present  ·  Abu Dhabi, UAE
IT / Business Consultant
(Acting Lead)
Emdad LLC  ·  Oil & Gas / Manufacturing
Leading feasibility studies for new technology adoption using SWOT and SIPOC frameworks to enhance business efficiency
Managing Epicor Application & Database server on Private Cloud with SQL Maintenance Plan and System Health Monitoring
Spearheaded migration of Epicor physical server to Private Cloud and Azure SSO Implementation
Delivered Epicor EDA (Phocas Analytics) implementation and CMO Process Implementation
HRMS Payroll Integration with Epicor ERP and EMJEL Oil Field Implementation technical support
Project Management Module re-implementation and end-to-end Epicor environment management
Kinetic customizations: Procurement process enhancement, Logged Invoice custom workflow, PO Approval custom process
Writing BAQs, modifying SSRS reports and defining Business Process Management (BPM) rules in Epicor
Epicor KineticAzure SSOPrivate CloudHRMS IntegrationBPM/BAQPhocas EDASQL Server
January 2022 — February 2023  ·  Abu Dhabi, UAE
Business Analyst
Exeed Industries  ·  Manufacturing
Managed full migration of Epicor ERP from Classic to Kinetic platform including data migration, testing and user training
Directed integration of H2H banking solutions to streamline corporate financial payment operations
Integrated Zeta HRMS with Epicor to consolidate HR and payroll data flows across the business
Delivered cross-functional ERP consulting and support to business users across CRM, Supply Chain, Production, and Finance
Epicor Classic→KineticH2H IntegrationZeta HRMSBusiness AnalysisCRMSupply Chain
March 2021 — December 2021  ·  Abu Dhabi, UAE
IT Support Engineer
Adyard Abu Dhabi (Altrad)  ·  Oil & Gas / Marine
Key contributor to System and Domain Migration project during the Adyard-Altrad corporate transition
Automated business forms and approval workflows using MS Power Automate and Nintex, reducing manual overhead
Managed on-premise Active Directory and File servers, project assets and IT inventories
Configured and maintained Assai EDMS (Engineering Document Management System) for project documentation
Domain MigrationPower AutomateNintexActive DirectoryAssai EDMS
December 2017 — March 2021  ·  Abu Dhabi, UAE
IT & Epicor Technical
Support Engineer
Gemaco Interiors  ·  Fit-out / Interiors
Managed Epicor Application & Database servers with automated SQL Backup and Scheduled Task maintenance
Delivered cross-functional ERP support to business users across CRM, Supply Chain and Service modules
Developed C# based classic form customizations in Epicor ERP to solve specific business requirements
Implemented BPM business rules and wrote custom BAQs for operational and management reporting needs
Epicor ERPC# DevelopmentBAQBPMSQL ServerCRM/SCM
2011 — 2017  ·  UAE
Early Career
Progression
Various Organizations  ·  UAE
Hardware Engineer: Hands-on IT infrastructure support, hardware troubleshooting, network setup and maintenance
L1 IT Support: End-user technical support, helpdesk operations and incident management across enterprise environments
System Administrator: Server management, AD user administration, backup operations and infrastructure maintenance
Software Developer: Application development and customization, building the technical foundation for ERP expertise
Hardware EngineeringSystem AdministrationSoftware DevelopmentIT SupportNetworking
Credentials

Education & Certifications

Continuously upskilling at the intersection of enterprise technology and AI-driven management.

Academic Qualifications
🎓
MBA in Artificial Intelligence & IT Management
Chandigarh University
In Progress
🏫
B.Tech in Information Technology
Anna University  ·  72% GPA
Completed
Professional Certifications
🟡
Six Sigma Yellow Belt
Cert ID: XS-45678-2023
Certified
🔷
Digital Transformation Certification
Simplilearn
Certified
📊
Microsoft Power BI
Alison
Certified
🖥️
CompTIA A+  ·  CompTIA N+
CompTIA
Certified
🔧
MCITP  ·  CCNA
Microsoft & Cisco
Certified
Focus Areas

Areas of Interest

Where passion for technology meets strategic business thinking.

🌐 Digital Transformation & IoT
🔒 Enterprise Information Security
🤖 AI-Driven Process Optimization
⚡ Intelligent Automation & Agentic Systems
📦 ERP Modernization
☁️ Cloud Infrastructure Strategy
📐 IT Governance & Compliance
🔗 Systems Integration Architecture
Thought Leadership

Insights & Articles

A space for perspectives on ERP transformation, AI adoption and enterprise IT leadership — content coming soon.

Add Content✍️
Article
Migrating Epicor to Private Cloud: Lessons from the Field
A hands-on guide to planning and executing Epicor server migrations with minimal business disruption.
Add Content🤖
Case Study
Deploying Local LLMs with n8n for Enterprise Automation
How Ollama-powered AI models transform workflow automation without exposing sensitive data to the cloud.
Add Content💡
Opinion
The IT Manager as Business Enabler, Not a Cost Center
Rethinking IT leadership's role in driving revenue, agility and competitive advantage in manufacturing.
Portfolio

Key Projects

Transformational initiatives delivered across organizations — detailed case studies coming soon.

Add Details🔐
Cloud & Security
Azure SSO & Epicor Cloud Migration
Full migration of Epicor to Private Cloud with Azure Single Sign-On integration for centralized identity management.
Add Details🔄
Integration
HRMS–Epicor Payroll Integration
Seamless bidirectional sync between HRMS and Epicor Kinetic ERP, eliminating manual payroll data entry.
Add Details📱
Automation
WhatsApp Business API Integration
Meta API integration enabling automated procurement notifications and operational alerts via WhatsApp Business.
Get In Touch

Let's Connect

Looking for an IT Manager who bridges technology and business strategy? I'd love to have a conversation.

Contact Information